Category : e-Currency Exchange
We temporarily removed phone No from website due to several reasons. Currently due to nature of business our focus is on Chat and Emails as users can explain better in written and 90% we just need to tell them to contact on live chat or email us. So it increase our work load.
User normally give a call to inform like they just submitted order, they sent a payment, they replied with information but there is nothing we can do over phone. We are already get notification when a user do anything, so why calls to increase work load ?
One other main reason is that our current phone is a normal phone no and one person can not handle calls. So we will soon get a UAN with multi lines to improve phone support. Until you can contact live chat (When available) , Submit a support ticket or send us an email.
If still there is something important and you need to talk on phone, please contact at firstname.lastname@example.org to get phone no, please in email mention your name, phone no and reason for contact. Or you can contact on our Facebook page or live chat when available.